Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Perth Metro – We endeavour to get your game(s) to you either same day or within 24 hours..for FREE!!
Rest of WA – Usually 1-2 days on average
Interstate – 3-6 days depending on whereabouts you are. We can offer Express shipping on request.
Australia Post should provide a tracking number as part of their service.
If that doesn’t arrive please contact us.
We currently only ship to Australia.
However, exceptions can be made so whip us over an email to neil@legiongames.com.au.
Generally yes, unless your order includes pre-orders or back orders that have not yet arrived.
If you need to swap an item
Returns and Exchanges
If it’s damaged let us know and we’ll organise a replacement at no cost.
If we’ve sent the wrong item we can provide a shipping note for you to send the item back to us.
You can return any item for any reason within 7 days of recieving it unopened. Shipping cost for returns of that type will be at the customer’s expense.
Well that’s weird!
Contact us and we’ll make arrangements for something “less wrong”.
Damn you Australia Post!!
No-one likes a damaged game. Contact us via the medium of ‘form’ and we’ll sort you out.
You can call us at a ‘reasonable hour’ on 08 6814 6714 or email neil@legiongames.com.au for a faster (but less personal) response!
Pray that the person at the address isn’t a gamer…?!?
PLEASE make sure you enter the shipping address correctly.
Providing we haven’t shipped the item please feel free to call to change your order.
Preorders are welcome and we’ll do our best to let you know of any relevent dates and expected arrival (once we’re made aware by the publisher).